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FAQ

  • Hosting & Providers

    • Memory Limit
    • Max Input Vars
    • PHP Version
    • Low budget hosts
    • Cannot upload the theme
    • Images metadata stripped away

  • Demo Content

    • Uncode Demo Colors
    • Cannot install Demo Contents
    • Uncode Demo images
    • Import extra Demo fonts
    • Import Demo XML error

  • Logo & Menu

    • Duplicated menu items
    • Main menu too long

  • Page Builder

    • Uncode is fully compatible with WordPress 5.0 (Gutenberg - Block Editor)
    • Modules with animations after Tabs and Panels
    • JavaScript modules inside Tabs and Panels
    • No Page Builder button
    • Special demo layouts (no contents?)
    • WPBakery Page Builder known minor issues

  • Theme Update

    • WordPress 5.5 and broken Backend Editor
    • Missing translations after update to Uncode 2.2
    • Removed Secondary Plugins
    • Testimonials and Quotes carousels not aligned Uncode 2.2
    • Theme Update Troubleshoot
    • Missing elements after Theme Update with Child Theme PHP customisations

  • Registration Issues

    • Product registration not working
    • Product registration (prior to Uncode 1.8)
    • Product Registration (from Uncode 1.8 to 1.9.3)

  • Possible issues

    • Envato Toolkit Plugin (deprecated)
    • WordPress 4.9 compatibility
    • Thumbnails not showing
    • Error when save Theme Options
    • Possible Contact Form 7 problems
    • Icons not show or look like squares

  • WooCommerce

    • How to properly set a Variable Product
    • WooCommerce 'This is where you can add new products to your store'
    • WooCommerce Checkout button issue
    • WooCommerce Ajax Product Filter

  • Miscellaneous

    • Facebook and Instagram formats removed
    • Center Split Menu appears slow
    • Facebook & Twitter share image
    • LayerSlider solid to transparent
    • I Recommend This (likes)
    • YouTube No Cookies

  • Tips and Tricks

    • Override menus.php via Child Theme
    • Actions and Filter Hooks Reference
    • Different menu options for different pages

  • Extra

    • Uncode Cookies
    • Add a newsletter registration form (MailChimp)
    • Hide date, category, author and selective social icons in a blog post
    • Reorder filter menu items

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