Support
Submit a request Sign in
Submit a request Sign in
See all guides
Watch Video
See All Results

FAQ

  • Hosting & Providers

    • Memory Limit
    • Max Input Vars
    • PHP Version
    • Low budget hosts
    • Cannot upload the theme
    • Images metadata stripped away

  • Demo Content

    • Cannot install Demo Contents
    • Uncode Demo images
    • Import extra Demo fonts
    • Import Demo XML error

  • Logo & Menu

    • Menu not transparent
    • Duplicated menu items
    • Main menu too long
    • Transparent menu skins

  • Headers

    • How to modify a page header?

  • Page Builder

    • No Page Builder button
    • Page elements with Visual Composer
    • Slow Visual Composer
    • Heading module options don't work
    • Content Block editor issues with Yoast

  • Theme Update

    • Update old version prior to 1.3.3

  • Possible issues

    • Thumbnails not showing
    • Color dropdown possible issue
    • Possible Contact Form 7 problems
    • Error 404 when you save Theme Options
    • WPML duplicated contents
    • Async Adaptive Images even is Off

  • Miscellaneous

    • Gif images cannot be cropped
    • Background images are cut-off
    • Video backgrounds on mobile
    • Hide date, category, author and selective social icons in a blog post
    • Reorder filter menu items

© 2016 All rights reserved

Login using your Envato account. This is the suggested and easy method.

Login via Envato

If you don't have access to the Envato account used to buy our product.