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FAQ

  • Hosting & Providers

    • Memory Limit
    • Max Input Vars
    • PHP Version
    • Low budget hosts
    • Cannot upload the theme
    • Images metadata stripped away

  • Demo Content

    • Uncode Demo text and basic headers font
    • Cannot install Demo Contents
    • Uncode Demo images
    • Import extra Demo fonts
    • Import Demo XML error

  • Logo & Menu

    • Duplicated menu items
    • Main menu too long

  • Page Builder

    • VC Custom settings in Content Block not ported to final page
    • JavaScript modules inside Tabs and Panels
    • Visual Composer known minor issues
    • Special demo layouts (no contents?)
    • Columns ordering on devices
    • No Page Builder button

  • Theme Update

    • Theme Update Troubleshoot
    • WooCommerce outdated templates
    • Update old version prior to 1.3.3

  • Possible issues

    • Envato Toolkit Plugin (deprecated)
    • WooCommerce Checkout button issue
    • WordPress 4.9 compatibility
    • Thumbnails not showing
    • Error when save Theme Options
    • Possible Contact Form 7 problems

  • Miscellaneous

    • Facebook & Twitter share image
    • LayerSlider solid to transparent
    • Blurry Images Troubleshoot
    • Gif images cannot be cropped
    • Background images are cut-off
    • Video backgrounds on mobile

  • Extra

    • Uncode Cookies
    • WooCommerce filters
    • Add a newsletter registration form (MailChimp)
    • Product registration not working
    • Hide date, category, author and selective social icons in a blog post
    • Reorder filter menu items

  • Improvements

    • Google PageSpeed, GTmetrix & Pingdom
    • Optimise for speed & performance

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