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FAQ

  • Hosting & Providers

    • Memory Limit
    • Max Input Vars
    • PHP Version
    • Low budget hosts
    • Cannot upload the theme
    • Images metadata stripped away

  • Demo Content

    • Uncode Demo text and basic headers font
    • Cannot install Demo Contents
    • Uncode Demo images
    • Import extra Demo fonts
    • Import Demo XML error

  • Logo & Menu

    • Menu not transparent
    • Duplicated menu items
    • Main menu too long
    • Transparent menu skins

  • Headers

    • How to modify a page header?

  • Page Builder

    • Columns ordering on devices
    • No Page Builder button
    • Page elements with Visual Composer
    • Slow Visual Composer
    • Heading module options don't work
    • Content Block editor issues with Yoast

  • Theme Update

    • WooCommerce outdated templates
    • Update old version prior to 1.3.3

  • Possible issues

    • Thumbnails not showing
    • Color dropdown possible issue
    • Possible Contact Form 7 problems
    • Error when save Theme Options
    • WPML duplicated contents
    • Async Adaptive Images even is Off

  • Miscellaneous

    • Blurry Images Troubleshoot
    • Gif images cannot be cropped
    • Background images are cut-off
    • Video backgrounds on mobile
    • Plugins installation error

  • Extra

    • Product registration not working
    • Hide date, category, author and selective social icons in a blog post
    • Reorder filter menu items

  • Improvments

    • Google PageSpeed, GTmetrix & Pingdom
    • Optimise for speed & performance

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