Support
Submit a request Sign in
Submit a ticket Sign in Users Group
See all guides
Watch Video
See All Results

FAQ

  • Hosting & Providers

    • Memory Limit
    • Max Input Vars
    • PHP Version
    • Low budget hosts
    • Cannot upload the theme
    • Images metadata stripped away

  • Demo Content

    • Uncode Demo text and basic headers font
    • Cannot install Demo Contents
    • Uncode Demo images
    • Import extra Demo fonts
    • Import Demo XML error

  • Logo & Menu

    • Duplicated menu items
    • Main menu too long

  • Page Builder

    • Uncode is fully compatible with WordPress 5.0 (Gutenberg - Block Editor)
    • WPBakery Page Builder known minor issues
    • JavaScript modules inside Tabs and Panels
    • Special demo layouts (no contents?)
    • Columns ordering on devices
    • No Page Builder button

  • Theme Update

    • Theme Update Troubleshoot
    • Missing elements after Theme Update with Child Theme PHP customisations
    • WooCommerce outdated templates

  • Registration Issues

    • Product registration not working
    • Product registration (prior to Uncode 1.8)
    • Product Registration (from Uncode 1.8 to 1.9.3)

  • Possible issues

    • Envato Toolkit Plugin (deprecated)
    • WooCommerce Checkout button issue
    • WordPress 4.9 compatibility
    • Thumbnails not showing
    • Error when save Theme Options
    • Possible Contact Form 7 problems

  • Miscellaneous

    • Center Split Menu appears slow
    • Facebook & Twitter share image
    • LayerSlider solid to transparent
    • I Recommend This (likes)
    • YouTube No Cookies
    • Blurry Images Troubleshoot

  • Improvements

    • Google PageSpeed, GTmetrix & Pingdom
    • Optimise for speed & performance
    • How to setup a CDN with Uncode

  • Tips and Tricks

    • Actions and Filter Hooks Reference
    • Different menu options for different pages

  • Extra

    • Uncode Cookies
    • WooCommerce filters
    • Add a newsletter registration form (MailChimp)
    • Hide date, category, author and selective social icons in a blog post
    • Reorder filter menu items

© 2018 All rights reserved - Cookie Policy - Privacy Policy

Login using your Envato account. This is the suggested and easy method.

Login via Envato

If you don't have access to the Envato account used to buy our product.